Frequently  asked  questions

Raw & Juicy created the first juice cleanse delivery company in the UK back in 2006. We know from first-hand experience and through having served thousands of clients exactly what is needed to make tor experience with and your juice cleanse as enjoyable and beneficial as possible!

Alongside the juices (which are tailored to suit your individual dietary and lifestyle requirements), we also provide 24hr support and advise, before, during and after your cleanse. Provided at no extra cost, with each purchase of a juice cleanse we give you a well-being pack consisting of over 17 different products and supplements to nourish and support both your physical and emotional needs, we never freeze your juices. They are created from fresh organic ingredients and delivered to within hours of being pressed. We can provide life coaching, therapy, sports nutrition and just about anything you need to help you maximise the benefits of your cleanse…Your wellbeing is our number one priority.

For weddings, private and corporate events we can arrange bespoke recipes, bespoke precept design, packaging, bar hire and serving staff to ensure that your event is one to be remembered!

By definition, a juice cleanse is when a person consumes only freshly extracted fruit and vegetable juices for a period of 24 hrs or more. During a juice cleanse, your body can preserve energy by not having to digest foods, as nutrients are delivered directly to the gut. As a result, the body can get to work releasing toxins and repairing damaged tissues and cells and resetting your gut bacteria.

A juice cleanse can act as a way of identifying and eliminating a majority of food allergies and sensitivities. It reduces the burden on the digestive system, allowing it to heal.

• Releases drugs, toxins and other chemicals from stored fat, which can then be eliminated.
• Enhances mental, physical and spiritual well-being and memory.
• Increased energy levels.
• Clears discharge and mucus from the body.
• Improves mental clarity.
• Aids weight loss.
• Helps with depression, anxiety, drug and alcohol addiction.
• An all-round excellent starting point to re-evaluate and change your eating habits and lifestyle.
• Allows the body to repair damaged tissues and old injuries.

 

There are a few things listed below that you can do in preparation for your cleanse that will make it a more beneficial and enjoyable experience. During the first few days of a cleanse it’s possible to feel a little tired; the body is working extra hard to not only digest foods already consumed prior to your cleanse, but to also clean up toxins and waste matter that are being dumped into the blood stream as part of the detoxification process.

To make this first stage of cleansing a little easier it is advised to remove, meat, bread, dairy, alcohol and caffeine from your diet, at least three days prior to the start of your cleanse. This will lessen the volume of toxins and waste to be dealt with by the body during the first 3 days.

Once you commence your cleanse, you will have freed up a lot of extra time and energy which world have otherwise have been spent, shopping for food, eating, digesting and perhaps feeling sluggish from what you would have eaten. Some of you may also be starting to worry that you will feel a void in your day due to replacing your usual meals and snacks with juices… but fear not! There is plenty to do to keep you occupied during your cleanse and nor will you have to worry about being hungry, the juices provided for you will be more than enough to keep you feeling full and energised!

And don’t think that you have to totally banish thoughts of food from your mind whilst you’re doing the cleanse to help you stay focused, we’re not super human and it would be silly to think that we don’t need or crave food, WE ALL LOVE FOOD! We WANT you to think about food! Get some books on nutrition, new cookbooks or pull out the old cookbooks that have been sitting up in your kitchen collecting dust.

Arrange a dinner party for when you complete your cleanse, think about all of the wonderful, healthy and delicious foods that you can eat which will make you feel energised, happy and healthy!! YUM!

Please remember that your coordinator is available to you TWENTY-FOUR HOURS A DAY, to give you information regarding, nutrition, recipes, help you plan a new exercise regime; book a spa treatment for you or to simply just “Be there”.

The time has come to repair your body from the effects of years of poor diet, environmental pollution, alcohol consumption, and whatever else your body has had to endure. As your body cannibalises on sick cells and fat, toxins are released into the blood and can make you feel at worst like you have cold-like symptoms. But fear not my dedicated juice-guzzling friends. This period is short and will only last for a few days. Stick with it! It is not unnatural to think that feeling this way must be an indication that you should discontinue juicing and resume eating. You know what they say, “better out than in.” The more toxins that you have in your body the worse you will feel. So those of you of who have only ever eaten home grown organic foods and drunken twice-blessed holy water, fear not! The rest of us… it will take a little will power. However, take refuge in knowing that the lower the lows, the greater the highs.

This brings me on to the stuff we all want to hear!

Without having to digest heavy protein and fibre when consuming a juice cleanse diet, you should feel more energised from the consistent flow and hydration that the body is receiving.

Those who have stored a little more emergency supply fats than required will be happy because as toxins are stored in the fat these will be burned used as fuel losing as much as 1-2 lbs every 1-2 day (and more if you’ve been really stocking up those pounds).

Those of you who wish to maintain their start weight this is obtained easily with only a few minor adjustments to your programme.

As you progress further into the cleansing process, your body moves to repairing old injuries. Your body’s ability to heal is directly related to lifestyle. So if you were living on junk food and let’s say smoking the level to which your body would be able to heal itself at the time of the injury would have been compromised.

This stage is very beneficial though it can be a little unpleasant as old injuries may become irritated for a short period whilst healing.

After you have completed your cleansing period and your body and mind is sparkly and new it’s time to move toward re-introducing whole foods to your diet, this will be done gradually. We recommend that the total amount of days that you have cleansed for should be divided in two and that will be an indication of days after which you should only eat raw or slightly cooked vegetables and fruit.

You will be more aware and sensitive to what you consumed prior to your cleanse. Foods that would send you into a wild frenzy of greed may now make you feel nauseous at the mere thought of putting them in your mouth, making it all the more easier to make those good food choices.

 

We offer two types of cleanse, Alkaline & combination. Both programs are effective in clearing the digestive system, increasing energy, weight loss, and nutritional replenishment, though the alkaline cleanse contains less sugar, more vegetables and is therefore much better for the body on a cellular level.

Our team is available 24hrs a day, so please feel free to give us a call and we will be happy so speak to you in more detail to find out about your personal requirements and help you choose which is right for you…

Just as our bodies need to stay within a certain temperature range to function properly, our blood also has specific pH range of its own that it needs to maintain. Our blood pH is tightly regulated by a complex system of buffers that are continuously at work to maintain a range of 7.35 to 7.45.

If the pH of your blood falls below 7.35, the result is a condition called acidosis, a state that leads to central nervous system depression.

Over acidification of the of the blood leads to an instant deterioration in health, starting with common complaints such as fatigue, depression, poor digestion, weight gain, inability to gain weight, headaches, poor memory, PMS, sleep disorders and on and on until we get to the more life threatening ones such as heart disease and all the other ‘Nasties’ that we know so well.

The increase of disease throughout our generations have stemmed from two simple things… Diet and lifestyle! We move around less and are surrounded by a phenomenal amount of dangerous and toxic radio waves and chemicals. Then there is diet. Most natural produce that we consume has been treated with pesticides, chemicals and grown in over farmed land, so that it comes to us toxic and with only a trace of the nutrients that it should have. Then we have processed foods, the over consumption of hormone and disease ridden meats, dairy products, hydrogenated fats, fast foods, fried foods, sweets, artificial sweeteners, caffeine and alcohol to name but a few! Even the water that we drink (bottled water included, bar Evian and a few other leading brands which have pH levels of) is acidic due to its processing packaging.

It really is no wonder that our bodies are just giving up the fight. We are not built to CONSISTENTLY sustain this amount of internal and external pollution!

As dramatic as this all sounds (AND IS!), there is no need to panic. With the right information and some changes to your diet, you can repair and prevent many conditions caused by over acidification of the blood.

We do this by increasing the amount of alkaline foods and fluids that we consume and reducing the amount of acidic foods and fluids, we consume.

Our diet should consist of 80% alkaline foods and 20% acidic foods. (We suggest that that you print the Acid/Alkaline food list provided for you and for a few weeks keep this on your refrigerator and take it with you when you go to the supermarket to do your grocery shopping. Soon enough you will know them off by heart.)

Hydration and the fluid that we hydrate ourselves with also has a major effect on our blood pH. Approximately 70% of the human body is water, the brain is composed of 70% water, the lungs are nearly 90% water, and about 83% of our blood is water. Therefore, we should generally be aiming to drink 3 litres of alkaline fluid a day. Alkaline fluid being, filtered or bottled water with either lemon juice or pH drops added to increase its alkalinity.

Green powders can also be added to your water (This is a combination of alkaline vegetables and herbs which will increase the alkalinity of your water and provide you with a wide range of natural, organic, vitamins and minerals).

Alkalising your blood through food and hydration is without doubt the number one thing that you can do to achieve optimum health!

Its absolutely fine to switch courses once you have started. Sometimes its difficult to know which you prefer until you have tried it. Our team are very flexible and friendly and will keep amending your program until its right for you!

How much weight you lose really depends on your start weight and on the purpose of your cleanse. Weight loss for a larger person can be from 2-3 lbs per day slowing down to 1-2 lbs every 2-3 days. Many toxins are stored in fat cells and whilst consuming a juice only diet the body breaks these down for fuel. If weight loss is not your main objective then alterations will be made to your programme to stabilise your weight.

If you simply go back to bad eating habits and do not make any lifestyle changes then the simple answer is yes. However, that would make starting the program pointless in the first place. We aim to re-educate you in the way you eat, and fuel your body. Naturally, you will gain a few pounds as you reintroduce foods to the digestive system and colon, but this is just transitional weight. Most people find that after cleansing and adjusting their diet, weight loss continues…

YES! You can maintain a level of regular activity during your programme. Your coordinator will have assessed your lifestyle during your consultation and will ensure that you have the correct amount of juices to suit your levels of exertion. Do remember though that all of the hard work is being done on the inside so just enjoy relaxing and getting fit without feeling the need to pound the gym.

You may feel that at times you could easily tackle a marathon but you may find that sometimes enthusiasm outweighs stamina.

As part of your programme, you will be given a green algae call ‘Spirulina’ which has a very high protein content but your body protein will be preserved anyway due to the carbohydrate content of the juices. However, continuing a juice only cleanse for too long is likely to increase the risk of losing body protein, which is why the cleansing programmes are tailored to the individual.

The body has a store of protein, and it uses it selectively. Dying and sick cells will be the first to be used and eliminated. The body would only use healthy and vital tissues as a very last resort to survive. And we’re not trying to be like Gandhi here we just want to do a little ‘Detox’ so do not worry about your protein store.

Protein cells will reduce in size (not disappear) but any changes will rectify themselves post cleansing. Your lean tissue may reduce by dehydration, which is why fluids are vital to the program.

We deliver across UK and Europe.

For deliveries with a London postcode, we deliver 7 days a week

Deliveries outside of London, but still in the UK will be sent via royal mail on a pre-1pm, tracked and signed for service. Please note that you will need to be in to receive and sign for the delivery. New juices will NOT be sent out again for missed delivered. Please read terms and conditions.

We use FedEx for deliveries outside the UK.

For London deliveries, our drivers will aim to reach you between 6-10pm on weekdays. pre-9am Saturdays and between 3-8pm on Sundays.. If there is not a safe place to leave the juices outside your home or a porter to leave them with, then we can try to arrange a specific delivery time that suits you. Please just speak with your coordinator when booking and they will arrange all the requirements.

We use FEDEX and CITILINK to ship outside the UK. Prices will vary depending on the weight and destination of the box. Please contact us with you full address for an accurate quote.

Raw & Juicy aim to deliver 365 days of the year. This excludes cleanses delivered by third party couriers.

Payment is taken on the booking page of this site, using a credit or debit card. We do not yet accept American Express.

We offer a full refund up to 2 days before your start date. 50% after 2 days and due to our courses being bespoke & our product highly perishable, we do NOT offer refunds once your course has commenced.

Please refer to the terms and conditions at the bottom of the website for our FULL terms and conditions policy.

It is important when pregnant or nursing to have a whole and varied diet, so a juice ONLY diet is not recommended during this time. We can however provide you with juices to drink alongside your regular diet. Please contact us for details.

We understand that you may feel a little apprehensive about using an enema for the first time, but they are a very important part of the cleanse. It important to ensure that your body can efficiently expel waste and flushing the lower part of the colon with water from the enema prevents faecal matter from sitting in the colon and being reabsorbed back into the lymphatic system, which can result in you feeling tired and sluggish.

In saying that though, if you are certain that you would rather not use the enema, then there are herbal teas which can help to stimulate bowel movements.

Please also note that an Enema is not required or provided for cleanses of four days or less.

We generally do not offer our juice only programs to anyone under the age of 18 years.

Our courses run from 1-90 days. There is no minimum amount of days that must be booked. Again, if you would like to contact us we can help you decide which duration is best for you.

 

We buy at least 90% organic. We offer such a large variety of ingredients that we struggle to find 100% of our produce organic… we’re always working very hard to improve that ratio though.

Yes. Discounts are available for people sharing a delivery address. Please contact the office for a personalised discount.

As our juices are prepared daily and are bespoke to your personal lifestyle and dietary requirement, we usually require 24 hours notice, though we can sometimes get them to you sooner. You can contact us on 0208 670 0445 during office hours or 07734 396 371 another time.

If you let your coordinator know which restaurant you are going to, they can (anonymously) call ahead to the restaurant and find out what they have on the menu that will least compromise your cleanse.

*The course you undertake with us is calibrated specifically for a set period. We pride ourselves on using only the freshest produce and due to the fact that our product is highly perishable, we regret that should you wish to end or take a break from your course, we will not be able to extend the course to cover the days you have missed.
*All monies are to be paid in full before beginning any part of the course. Also please note that no refunds will be given once the course has commenced. Any cancellations 2 days prior to the course commencing will result in a 50% loss of monies paid.
*Recipes and any product provided for you by Raw & Juicy are subject to change without notice.

DELIVERY
• Our delivery times for London postcodes are:
• Monday – Friday 5-10.30pm
• Saturday Pre-9am
• Sunday 5-9pm
•(this is subject to change at any time without notice)
• For UK addresses outside of London, parcels will arrive on a Pre-1pm, tracked and signed for delivery. Please note that no refunds will be given for late delivery of packages due to adverse weather conditions, road traffic accidents, strikes or any other unavoidable incidences.
• If we have used a third party delivery service to deliver your package, we will not accept liability for late or damaged parcels. Also, it is your responsibility to ensure that you are home to sign for and receive any packages delivered by Raw & Juicy, or third-party couriers.
• The driver will make one delivery attempt to the address provided by yourself. It is your responsibility to ensure that your doorbell is working, your mobile is in a service area and that there is someone at the address to receive the delivery. The driver will stay for no more than 5 minutes at your given delivery address. If the driver is unable to deliver the package, it will be returned to our head office and redelivery will have to be arranged. There will be a charge for this which will need to be paid by yourself.
• If you have requested your delivery to be made to a work or office address, please ensure that authorisation has been given for the parcel to be received at your work address before booking your cleanse and that you have provided us with clear delivery instructions and contact details for the person receiving the deliveries.
• when booking your cleanse it is essential that you provide us with any access codes need for the building and clear, specific delivery instructions are left in the delivery notes section for the driver.
• If you would like us to leave your juices in a safe place outside your property. Please ensure that detailed instructions of where to leave the package have been made on your booking form. We accept no responsibility for, lost, stolen or damaged parcels.
• A minimum order of 3 days juices is required for any cleanses sent by post.

MEDICAL & JUICES

*The information provided is not intended as a substitute for the advice of a physician or other healthcare professionals. If you have or suspect that you have a medical problem, promptly contact your health care provider. Never discard medical advice or delay in seeking medical advice based on information that you have gained from Raw-and-Juicy.
*By choosing to follow the advice or information presented by Raw-and-Juicy, you agree to take full responsibility for your medical care.
*Raw-and-Juicy will provide consultation and support during the program based on information that you have provided about yourself.
*All programs, recipes and services offered to you the client by Raw-and-Juicy are not to be replicated without due consultation with the company itself. The brand, recipes, support, and structure are propriety to Raw-and-Juicy Ltd.
*All information provided by you to us is strictly confidential and never passed on to any third party companies or persons.
*By using our services you agree to the terms of the above disclaimer.
*If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Raw & Juicy’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
*The term ‘Raw & Juicy’ or ‘us’ or ‘we’ refers to the owner of the website.
Our company registration number is 5846026 with Companies House. The term ‘you’ refers to the user or viewer of our website.
*The use of this website is subject to the following terms of use:

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